THE ROLE & TEAM

We have an exciting opportunity for a Client Experience & Facilities Coordinator to support the brand-new opening of our London office. Working at our central London based office you will be the first person to greet our colleagues and clients and will be an integral part of this expansive new office. The ideal candidate will be an initiative-taker who can work independently to manage their own workload. We are looking for someone who has a personable approach and can multi-task effectively. As the office grows so will your team and this position offers career progression.

This role will be based on site 5 days a week, Monday to Friday, supporting general office hours (9am-5pm), with a flexible approach when required.

KEY RESPONSIBILITIES

• Act as first point of contact for all Facilities, Health and Safety and Client requirements

• Support with snagging following re-fit out of new office

• Work with contractors to arrange repairs and replacement equipment

• Manage office attendees- room and desk bookings

• Develop and maintain strong working relationships with client and colleagues

• Conduct site inspections, audits, and assessments; implement safety and building procedures.

• Maintain office; ensure its kept neat and operational at all times

• Assist in implementing and monitoring disaster recovery and business continuity plans.

• Support with general admin tasks- post, scanning, printing when required

ABOUT YOU

• Previous experience within a Facilities or Client Experience position is essential

• Supported with an office move or fit out is desirable

• Able to work independently and manage tasks efficiently

• Solution focused

• Strong client management skills

• Promote approachable work-life culture

• Exceptional verbal and written communication skills

• Flexible and can-do attitude

• Adaptable and eager to embrace new challenges

• Team Player

BENEFITS

• Competitive Salary

• Private Medical Insurance

• Bonus opportunities

• Pension scheme

• Life Insurance & Income Protection Insurance

• 25 days Annual Leave (increasing with service)

• Option to buy 5 additional days annual leave each year

• Additional discretionary annual leave days

• Enhanced Maternity, Paternity & Adoption Leave

• Career Development Opportunities

ABOUT US

Brabners is purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable.

With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales.

We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.